Refund policy

Damaged or Incorrect Orders

Please inspect your shipment upon delivery.

If your order arrives damaged, defective, or incorrect, notify BulkBag Warehouse within 5 business days of delivery.

Please provide:

We will work with you to provide a replacement, refund, or other appropriate resolution.

Do not return products without prior authorization.

Contact our customer service team to obtain a Return Merchandise Authorization (RMA) before shipping any items back.

Unauthorized returns may be refused.

Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless required by law or the return results from our mistake.

After we receive and inspect your returned product, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Customers are responsible for inspecting freight shipments before signing the delivery receipt.

Visible damage should be noted with the carrier at the time of delivery.

Failure to report shipping damage promptly may affect the ability to file a freight claim.

Orders may be canceled before shipment.

Once an order has shipped or entered production, cancellation fees or restocking fees may apply.

Custom orders cannot be canceled once production has begun.

BulkBag Warehouse

Phone: (208) 758-7711

We appreciate your business and will work to resolve any issues quickly and fairly.